Delivery and Returns

 

Delivery of Heavy Items

The cost of delivering heavy items is £50.     If you purchase more than one item at a time, please ring us for an individual delivery quotation.

 

We can deliver any item anywhere on the UK Mainland.

 

Sorry, but due to the nature of the products, we are unable to deliver to Northern Ireland, Isle of Man, Scottish Islands and the Channel Islands.   If you do wish an item delivered to any of these locations please contact us for an individual quotation.

 

If you would prefer to organise your own transportation you are welcome to organise the goods to be picked up from us in Northamptonshire.  Obviously, we will not apply delivery charges in these cases but you will be responsible for any costs you incur.

 

If you are an international purchaser please contact us for more details prior to purchase.

 

If the delivery is unsuccessful (for instance, you are not at the place of delivery at the agreed time, or because of the size of the goods they cannot be delivered into your home) a £50 charge may be levied.

 

Delivery of Smaller Items

 

Delivery of smaller items is charged at £9.95.

 

Returns

 

Please telephone us on 01327 860 955 as soon as possible if you would like to return an item.   If an item arrives damaged please contact us within 24 hours of receipt in order to remedy the situation.

 

The cost of delivery of items returned due to customer change of mind unfortunately cannot be refunded.